Cancelling Your Subscription to the ST23 Travel Portal

We guarantee that you will be satisfied with the ST23 Travel Portal and the significant savings you can enjoy by booking your travel through our portal. However, should you wish to cancel your subscription, you may, at any time and for any reason.

  • Using the email address you specified when making your initial purchase, please email us at to request your subscription be cancelled.
  • Please give us 30 days notice that you wish to cancel.
We will send you a confirmation email when the cancellation is complete.

Important to Know Before You Cancel

  • Make sure you have all the details you need for pending travel arrangements. Once your cancellation is complete, you will lose access to details for pending travel arrangements.
  • Pending travel arrangements will still be valid.
  • All reward points you've accumulated will be lost. Reward points are not transferrable, nor can they be redeemed for cash.

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